![]() Right-click on this service and choose Restart.Look for the PaperCut Primary Application Server service and make a note about whether it is started or not.On a Windows PaperCut server open the Services menu by pressing Windows key + R, then type services.msc and hit the enter key.See Stopping and Starting PaperCut Services for information on how to check whether the service is started on other platforms like macOS and Linux. The first thing to check is to ensure the PaperCut Primary Application server service is started. A problem connecting an external database.The Keystore which holds the SSL certificate has been misconfigured.Another application is trying to use the same ports as the PaperCut server.The database has become corrupted because of tampering.PaperCut was configured to run as a service account, but the password has expired.We see this symptom happen for a few reasons that we’ll explore in this article, like… ![]() If you are the system administrator for your organization, great! If that doesn’t sound like you we recommend looping in your IT department/Help Desk/Service Desk at this point before going any further. Instead you should check our article PaperCut Web Interface Won’t Load. If you are able to log on using one of those two URLs from the server, but can’t reach the server from another workstation, that sounds like a networking issue (wrong IP, wrong hostname, the ports are blocked on the firewall, something to do with DNS, etc…) which is outside the scope of this article. This may be the case because the PaperCut Primary Application encountered an error when starting up and is not running. This simple phrase can mean a lot of different things, but for the purpose of this article “the server won’t start” means that many PaperCut features are not working and admins cannot log into the web interface locally, or. If not, repeat the steps above, or restart the printer.What do we mean by “the server won’t start”? After removing the paper jam from your Konica Minolta printer, the error message should be gone. Once you have opened it, carefully remove any paper stuck in the printer. In all cases, you will need to open one of the printer’s compartments, for example the document feeder, the side compartment, or the paper drawers. The printer will now lead you through the removal of the jammed paper. Check the display of your printer, then press the button “start guidance”. Luckily, the Konica Minolta printers usually displays the exact location of the paper jam, making it easier for the user to solve the issue. If you are facing a paper jam problem with your Konica Minolta problem, follow these easy steps to get rid of the annoying error message.įirst, you need to determine where the paper jam is located. Paper jams happen for many different reasons, such as the paper getting stuck in the machine, multiple pieces of paper being fed to the printer at once, and many more. If the spooler service is not working properly, the printer will refuse to print.Ī paper jam is a well-known problem for everyone dealing with printers. If your printer is offline, try restarting the print spooler service.Check the printer settings on your computer and set your Konica printer as your default printer. Some automatic updates change the printer settings without notice, causing the printer to go offline.Make sure to update your drivers regularly to avoid connection issues. If the Konica printer is offline, the error can be caused by faulty printer drivers.If all seems fine, restart the printer and try again. If your printer is connected via wireless network, verify that the wireless connection is working. If you are using a USB connection, make sure that the cable is properly connected. Check the connection between your printer and your computer.If you are experiencing problems with your Konica printer going offline, try the following steps to fix the issue. If you check the printer menu, the error message “Printer is offline” appears. If your Konica printer keeps going offline while you are trying to print, you are facing a connection error between your device or computer and the printer. A not responding printer is one of the most common printer issues.
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